Privacy and Cookies Policy
At Armazéns Marvanejo we have an important responsibility and commitment regarding the security of our website and the protection of our customers' data and privacy, which justifies the implementation and provision of this Privacy Policy.
Armazéns Marvanejo may, at any time and without prior notice, change its Privacy Policy, particularly due to the need to adapt it to possible legislative changes, namely the General Data Protection Regulation (GDPR), or to recommendations from the National Data Protection Commission (CNPD), in which case Armazéns Marvanejo will make the changes made available in an area accessible to all its users.
Any changes to this policy will be immediately reflected in the Privacy Policy available on our website.
What information do we collect?
Armazéns Marvanejo may collect personal data provided by users, namely:
User data:
Customer operational data related to the allocation of benefits in loyalty and discount campaigns – e.g. available balance, balance history;
All data collected is stored on a server in national territory, whose database is under the control of Armazéns Marvanejo.
We may also collect other information about your experience on our website that helps us improve our service.
WHAT ARE COOKIES AND WHAT ARE THEY USED FOR?
A cookie is a small file sent to the user's computer and stored on the user's hard drive.
Cookies are also used so that our system can follow the user's steps when browsing our website. If the user does not accept the use of cookies, he/she may not be able to use our website.
DESCRIPTION OF COOKIES
Site Cookies
wire: Essential cookie for the website. Stores and identifies the user session.
Google Analytics Cookies
_ga: Used to distinguish users.
_gid: Used to distinguish users.
SECURITY
Armazéns Marvanejo is committed to protecting user data and this will never be made available to third parties, except in duly authorized cases.
Armazéns Marvanejo uses a server certificate, also known as a digital certificate, which ensures our identity, as well as SSL (Secure Sockets Layer) encryption of transmitted data, to guarantee the security of data entered by users on our website.
PROCESSING OF PERSONAL DATA
Armazéns Marvanejo is responsible for processing the personal data of its users, namely its customers, which consists of the set of operations carried out on such personal data, by automated or non-automated means, such as collection, registration and storage, organization, adaptation or alteration, consultation and use, disclosure, regardless of the form of provision, comparison or interconnection and limitation, erasure or elimination.
Armazéns Marvanejo requires the holder of personal data, in all cases, their free, specific, informed and explicit consent for the processing of their data, using models created on a case-by-case basis, depending on the specific type and extent of said processing.
Armazéns Marvanejo is aware of and complies with the rules set out for the processing of personal data, as set out in the GDPR, without prejudice to all national legislation to which it is subject.
Armazéns Marvanejo has an internal process for continuously and up-to-date recording of the personal data processing activities it carries out,
INFORMATION AND CHANGE OF DATA
If the user does not wish to receive our newsletter or be contacted for other purposes, they can unsubscribe using the cancellation link that is always present at the end of the emails.
You also have the right to withdraw or change, at any time, the consent you have given us to use your personal data.
You may also request additional information, access, alteration, rectification, correction, deletion, portability or elimination of your data stored in Armazéns Marvanejo, as well as limitation or opposition to the processing of the same via email apoiocliente@marvanejo.pt
In all cases, if there is a legally imposed rule or obligation that overrides these rights, Armazéns Marvanejo reserves the right not to execute the order (or for this order to be subject to restrictions or conditions, if and when applicable), always and in all cases indicating the respective grounds to the interested party.
The holder of personal data may submit any complaint to the CNPD, as the Supervisory Authority in Portugal, as defined in numbers 21 and 22 of article 4 and in article 51 of the GDPR.
DATA RETENTION PERIOD
Personal data will be kept for the period necessary to pursue the respective purpose, taking into account these and the legal grounds for processing referred to above, as well as all legally defined requirements and deadlines, namely the limitation periods of the corresponding rights.
Accordingly, in all cases where there is a data retention period imposed by law, the right to erasure provided for in Article 17 of the GDPR can only be exercised after that period has expired.
Armazéns Marvanejo guarantees the retention of personal data for the period strictly necessary to fulfil the purpose of its specific processing, considering the legal grounds for this purpose referred to above, as well as its deletion (or anonymisation, if and when applicable/necessary) immediately after that period has elapsed and/or upon request by the respective holder, always and in all cases considering the aforementioned requirements and legally defined deadlines, namely the limitation periods of the corresponding rights.
TRANSMISSION OF PERSONAL DATA TO THIRD PARTIES AND INTERVENTION OF SUBCONTRACTORS
Transmission to third parties
Armazéns Marvanejo, in the course of its activity, may transmit personal data in its possession to third parties, defined under the terms of number 10 of article 4 of the GDPR, in compliance with legal, regulatory, pre-contractual or contractual duties, namely to public authorities responsible for control and auditing duties and/or to partners in activities, projects or services, provided that this is required by law or regulation or is essential for the pursuit of its activities.
To this end, Armazéns Marvanejo will request the competent and prior consent of the holders of the personal data subject to this type of processing, respecting all the requirements set out in the GDPR for this purpose.
Intervention of subcontractors:
Armazéns Marvanejo, in the course of its activity, may subcontract third parties (as defined in paragraph 8 of article 4 of the GDPR) to process personal data on its behalf. Should this occur, Armazéns Marvanejo will request the competent and prior consent of the holders of the personal data subject to this type of processing, respecting all the requirements provided for in the GDPR for this purpose.
RESPONSIBILITY
Armazéns Marvanejo declines any responsibility for damages suffered by users, whether caused by third parties or not, through illegitimate access to data transmitted by those users through their Internet portal and/or their IT infrastructure.
Armazéns Marvanejo is obliged to notify the CNPD under the terms and deadlines provided for in article 33 of the GDPR, if it becomes aware of any event of personal data breach, as defined in number 12 of article 4 of the GDPR.
Armazéns Marvanejo may, at any time and without prior notice, change its Privacy Policy, particularly due to the need to adapt it to possible legislative changes, namely the General Data Protection Regulation (GDPR), or to recommendations from the National Data Protection Commission (CNPD), in which case Armazéns Marvanejo will make the changes made available in an area accessible to all its users.
Any changes to this policy will be immediately reflected in the Privacy Policy available on our website.
What information do we collect?
Armazéns Marvanejo may collect personal data provided by users, namely:
User data:
- Holder data – name, gender, date of birth, identification document;
- Contact details – email, mobile phone, telephone number and address;
- Billing data – NIF, country, name of the credit/debit card holder, card number, its validity and respective security code, among others;
Customer operational data related to the allocation of benefits in loyalty and discount campaigns – e.g. available balance, balance history;
All data collected is stored on a server in national territory, whose database is under the control of Armazéns Marvanejo.
We may also collect other information about your experience on our website that helps us improve our service.
WHAT ARE COOKIES AND WHAT ARE THEY USED FOR?
A cookie is a small file sent to the user's computer and stored on the user's hard drive.
Cookies are also used so that our system can follow the user's steps when browsing our website. If the user does not accept the use of cookies, he/she may not be able to use our website.
DESCRIPTION OF COOKIES
Site Cookies
wire: Essential cookie for the website. Stores and identifies the user session.
Google Analytics Cookies
_ga: Used to distinguish users.
_gid: Used to distinguish users.
SECURITY
Armazéns Marvanejo is committed to protecting user data and this will never be made available to third parties, except in duly authorized cases.
Armazéns Marvanejo uses a server certificate, also known as a digital certificate, which ensures our identity, as well as SSL (Secure Sockets Layer) encryption of transmitted data, to guarantee the security of data entered by users on our website.
PROCESSING OF PERSONAL DATA
Armazéns Marvanejo is responsible for processing the personal data of its users, namely its customers, which consists of the set of operations carried out on such personal data, by automated or non-automated means, such as collection, registration and storage, organization, adaptation or alteration, consultation and use, disclosure, regardless of the form of provision, comparison or interconnection and limitation, erasure or elimination.
Armazéns Marvanejo requires the holder of personal data, in all cases, their free, specific, informed and explicit consent for the processing of their data, using models created on a case-by-case basis, depending on the specific type and extent of said processing.
Armazéns Marvanejo is aware of and complies with the rules set out for the processing of personal data, as set out in the GDPR, without prejudice to all national legislation to which it is subject.
Armazéns Marvanejo has an internal process for continuously and up-to-date recording of the personal data processing activities it carries out,
INFORMATION AND CHANGE OF DATA
If the user does not wish to receive our newsletter or be contacted for other purposes, they can unsubscribe using the cancellation link that is always present at the end of the emails.
You also have the right to withdraw or change, at any time, the consent you have given us to use your personal data.
You may also request additional information, access, alteration, rectification, correction, deletion, portability or elimination of your data stored in Armazéns Marvanejo, as well as limitation or opposition to the processing of the same via email apoiocliente@marvanejo.pt
In all cases, if there is a legally imposed rule or obligation that overrides these rights, Armazéns Marvanejo reserves the right not to execute the order (or for this order to be subject to restrictions or conditions, if and when applicable), always and in all cases indicating the respective grounds to the interested party.
The holder of personal data may submit any complaint to the CNPD, as the Supervisory Authority in Portugal, as defined in numbers 21 and 22 of article 4 and in article 51 of the GDPR.
DATA RETENTION PERIOD
Personal data will be kept for the period necessary to pursue the respective purpose, taking into account these and the legal grounds for processing referred to above, as well as all legally defined requirements and deadlines, namely the limitation periods of the corresponding rights.
Accordingly, in all cases where there is a data retention period imposed by law, the right to erasure provided for in Article 17 of the GDPR can only be exercised after that period has expired.
Armazéns Marvanejo guarantees the retention of personal data for the period strictly necessary to fulfil the purpose of its specific processing, considering the legal grounds for this purpose referred to above, as well as its deletion (or anonymisation, if and when applicable/necessary) immediately after that period has elapsed and/or upon request by the respective holder, always and in all cases considering the aforementioned requirements and legally defined deadlines, namely the limitation periods of the corresponding rights.
TRANSMISSION OF PERSONAL DATA TO THIRD PARTIES AND INTERVENTION OF SUBCONTRACTORS
Transmission to third parties
Armazéns Marvanejo, in the course of its activity, may transmit personal data in its possession to third parties, defined under the terms of number 10 of article 4 of the GDPR, in compliance with legal, regulatory, pre-contractual or contractual duties, namely to public authorities responsible for control and auditing duties and/or to partners in activities, projects or services, provided that this is required by law or regulation or is essential for the pursuit of its activities.
To this end, Armazéns Marvanejo will request the competent and prior consent of the holders of the personal data subject to this type of processing, respecting all the requirements set out in the GDPR for this purpose.
Intervention of subcontractors:
Armazéns Marvanejo, in the course of its activity, may subcontract third parties (as defined in paragraph 8 of article 4 of the GDPR) to process personal data on its behalf. Should this occur, Armazéns Marvanejo will request the competent and prior consent of the holders of the personal data subject to this type of processing, respecting all the requirements provided for in the GDPR for this purpose.
RESPONSIBILITY
Armazéns Marvanejo declines any responsibility for damages suffered by users, whether caused by third parties or not, through illegitimate access to data transmitted by those users through their Internet portal and/or their IT infrastructure.
Armazéns Marvanejo is obliged to notify the CNPD under the terms and deadlines provided for in article 33 of the GDPR, if it becomes aware of any event of personal data breach, as defined in number 12 of article 4 of the GDPR.